Whether in the field, sales, or management, it is essential to understand the body language of others and exactly what your own body is communicating.

At the end of this course, participants should know:

• Define body language.
• Understand the benefits and purpose of interpreting body language.
• Learn to interpret basic body language movements.
• Recognize common mistakes when interpreting body language.
• Understand your own body language and what you are communicating.
• Practice your body language skills.