You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

An easy-to-understand coaching model taught in this course will guide you through the coaching process. Prepare yourself to change a few things about yourself in order to coach your employees to better a performance.

Before you leave this course, you should be more familiar on the topic of coaching your people to better performance. We have 10 objectives that will allow us to achieve the overall goal of becoming better coaches. 

Here are our learning objectives for today:

• Define coaching, mentoring and the GROW model.
• Identify and set appropriate goals using the SMART technique of goal setting.
• Identify the steps necessary in defining the current state or reality of your employee’s situation.
• Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
• Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
• Identify the benefits of building and fostering trust with your employee.
• Identify the steps in giving effective feedback while maintaining trust.